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Finance

# Banking and finance

Video analytics and biometrics bring physical branch security, convenient service and fraud protection together on a single platform.

[Discuss your project](https://muga.uz/en/contacts/)

[Request a presentation](mailto:info@muga.uz?subject=Presentation%20request%3A%20Banking%20and%20finance)

## Use cases

### Branch security

Masks, a weapon in hand, fights, panic, people lying down, abandoned objects, fires, perimeter breaches, suspicious postures. Monitoring of people in restricted areas.

### Biometric staff access

Contactless face-based entry, integration with existing access control systems, time and attendance. Two-factor face-based access to critical areas: server room, cash office, vault.

### “Single window”

Access control and video surveillance events in one console, video verification of alarms.

### Remote service

Customer onboarding without visiting a branch, confirmation of transactions by face and voice as an alternative to SMS codes. Liveness and deepfake detection protect biometrics against spoofing.

### Identification in the branch

Customer identity verification, watchlists, recognition of VIP customers with a notification to staff for personal service.

### Cardless service

Biometric access to ATMs and card kiosks, face-based payment.

### Customer flow analytics

Routes, queues, waiting times.

### Mobile solutions and construction monitoring

Body-worn cameras, a video source app with a push-to-talk mode, a unit for cash-in-transit vehicles. Video monitoring of construction progress at projects financed by the bank. Monitoring of contact center staff via webcams, staff training and proctoring.

## Result

-   Lower risk of fraud and reputational damage.
-   Faster service.
-   One platform instead of a set of separate systems.
-   Services in regions without physical branches.

## Delivery

Phased implementation on existing infrastructure: analytics and biometrics on top of the cameras and access control systems already purchased, without replacing them. Integration with the bank's access control, CRM and mobile app. Scenarios are first tested on the archive; only confirmed ones are switched to real time. Data is stored and processed within the bank's perimeter.

## Four blocks – one system

-   Biometric core
    
-   VMS and video quality monitoring
    
-   Intelligent archive
    
-   Real-time situational analytics
    

The system serves both security – risks and response – and the business: service, customer flow, biometric services. Each block is introduced separately and delivers value on its own.

Platform

## One platform instead of a patchwork of systems

MU Platform brings video surveillance, video analytics, biometrics, access control, transport, mobile sources and IoT together in a single monitoring and management environment. The platform is vendor-independent: it connects equipment and analytics from different suppliers through a single API, scales with your infrastructure and runs wherever you need it – on your servers, in the cloud or in a hybrid setup.

-   Vendor independence
-   Modularity – add functions without replacing infrastructure
-   A single view of events for decision-making

[MU Platform](https://muga.uz/en/platform/)

Case studies

How we work

1.  ### Defining the task
    
    We analyze the customer's process and define scenarios and control points.
    
2.  ### Pilot
    
    We run the scenario on real data and existing infrastructure.
    
3.  ### Full-scale operation
    
    We scale the solution and connect related systems.
    
4.  ### Development and support
    
    We update modules, add scenarios and provide ongoing support.
    

Engagement models: turnkey project, module licensing, subscription, service model.

Contact

## Discuss your project

We will send you a presentation of any solution you are interested in.

[Discuss your project](https://muga.uz/en/contacts/)

[Request a presentation](mailto:info@muga.uz?subject=Presentation%20request%3A%20Banking%20and%20finance)

Phone

[+998 94 830 60 75](tel:+998948306075)

E-mail

[info@muga.uz](mailto:info@muga.uz)

Address

25 Amir Temur Avenue, Tashkent

Office hours

Mon–Fri 9:00–18:00 (UTC+5)
